Blackline SystemsBlackline Systems

Built For Home Services

AI Consulting
Built to Improve Performance & Drive Profit

We build and deploy custom AI agents that automate calls, messages, and workflows—all managed through your own dashboard for complete visibility and control.

Frameworks

Built to automate. Designed to convert.

Every missed call or slow reply is a customer who calls the next name on the list — and that adds up to real money fast. Closing that gap doesn’t just save on front-desk labor, it fills the calendar with jobs and patients you’d have otherwise lost, turning coverage into revenue instead of overhead.

01 · Voice

AI Voice Receptionist

The AI answers before the call would ever hit voicemail, qualifies the lead in your voice and rules, and books the appointment. Every call it catches is a customer who didn't call your competitor instead.

Natural Conversations

Understands context and tone, responding like a real person on every call.

Smart Call Routing

Qualifies the caller and routes urgent issues straight to a human.

Real-Time Logging

Every call, outcome, and note lands in your dashboard automatically.

Always Available

Handles inbound calls 24/7 with zero missed shifts or sick days.

Blackline Voice00:00
JJason

Hi, this is Jason.

Harborview Wellness Spa

Nice to meet you, Jason. Are you calling to confirm your appointment?

JJason

Yes, just wanted to make sure it's still on for early tomorrow morning.

Harborview Wellness Spa

Absolutely, you're confirmed for tomorrow at 10 AM. We'll send you a quick reminder before then.

Appointment confirmed

Tomorrow, 10 AM

02 · Messaging

SMS & Email Automation

The moment a call goes unanswered or an email lands, a reply goes out in seconds — nurturing the lead and keeping the conversation moving without anyone at a keyboard.

Instant Text-Back

Missed calls get an automatic text before the caller sets the phone down.

Inbox Auto-Replies

Every inbound email gets read and answered, drafted or sent on its own.

Appointment Reminders

Automatic reminders cut down on no-shows without any extra effort.

Lead Nurture Sequences

Cold leads get follow-ups on a schedule until they book or opt out.

Message

Appointment booked

Saturday, 2 PM

03 · Pipeline

Workflow & CRM Automation

Calls, texts, and emails all land in one CRM — scored, tagged, and moved forward automatically. Nothing sits in a spreadsheet, and no lead falls through the cracks.

Seamless Integrations

Connects your calendar, CRM, and forms so nothing needs re-entering.

Custom Triggers

Automatic actions fire the moment a lead status or data point changes.

Time Savings

Replaces hours of manual follow-up with automated pipeline logic.

One Unified Pipeline

See every lead's stage at a glance instead of digging through inboxes.

04 · Dashboard

The Command Center

One dashboard shows every call, text, email, and review request in real time — so you always know what’s working, without waiting on a monthly report.

Unified Intelligence

Every channel in one live view.

Real-Time Insights

Performance updates as it happens.

Total Control

Adjust any automation from one place.

ROI Tracking

See what each automation is worth.

AI Command Center

Example account · live overview

Monthly Coverage

Calls Answered

1,842

Revenue Booked

$86,400

Total Messages

3.2k

Revenue Summary

Last 30 Days

Service Jobs$52,400
Repeat Customers$18,900
New Leads$9,300
Referrals$5,800

Real-Time

12

Active conversations

Total Calls

4,812

Revenue Booked

$86,400

New Customers

312

Reviews Collected

1,206

05 · Reputation

Google Reviews & Rankings

Google ranks the businesses with more reviews, faster responses, and higher ratings above everyone else in local search and Maps — and the business at the top of that list gets the call. More visibility means more customers and patients, without spending another cent on ads.

Auto-Requested Reviews

A request goes out the moment a job or call wraps up.

AI-Drafted Responses

Every incoming review gets a thoughtful reply, approved or automatic.

NFC Tap Cards

One tap sends a customer straight to your Google review screen.

Higher Search Ranking

Recent 5-star reviews are one of Google's strongest local ranking signals.

Google · Local Search

Your Business

127 reviews
#1

Competitor A

#2

Competitor B

#3

Who It’s For

Built for businesses that live and die by the phone.

Plumbers, HVAC, and electricians lose jobs to whoever picks up first. Blackline picks up first, every time — and asks for the review before the truck leaves the driveway.

Book a Consultation

Pricing

Three plans, scaled to what you need running.

Pricing here is for reference, not self-checkout — every account is set up through a short consultation call so we can configure it around how you plan to sell it.

Standard

Every service Growth has, minus NFC review cards — sized for a single account.

$299.00/mo

Book a Consultation
Voice minutes300
AI emails4,000
AI SMS4,000

Includes

  • AI Voice Receptionist
  • SMS Automation
  • Email Agent
  • Google Review Automation
  • Unified CRM & Inbox
  • Automated Booking
  • Marketing Workflows
MOST POPULAR

Growth

Every service, running together — the full stack for accounts that are scaling.

$499.00/mo

Book a Consultation
Voice minutes1,200
AI emails12,000
AI SMS12,000
NFC review cards5

Includes everything

  • AI Voice Receptionist
  • SMS Automation
  • Email Agent
  • Google Review Automation
  • NFC Tap Review Cards
  • Unified CRM & Inbox
  • Automated Booking
  • Marketing Workflows

Enterprise

For multi-location operations or portfolios that need a tailored rollout.

From$699.00/mo

final price set on the consultation call

Book a Consultation
Voice minutesCustom
AI emailsCustom
AI SMSCustom
NFC review cardsCustom

Includes everything

  • AI Voice Receptionist
  • SMS Automation
  • Email Agent
  • Google Review Automation
  • NFC Tap Review Cards
  • Unified CRM & Inbox
  • Automated Booking
  • Marketing Workflows

FAQ

Questions, answered.

We forward your existing business line to Blackline, or port a new tracking number in front of it — either way, your number stays the same for customers. Setup is done on our end; there's nothing to reconfigure on your phone.

Get Started

Get a consultation.

There’s no self-checkout here — every account gets set up on a short call so we can configure it around your business. Fill this out and we’ll reach out to find a time.

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